As San Francisco Bay Area’s leading IT support company, Veltec Networks provides the IT services & support businesses in the area depend on to keep their business IT systems operating at peak performance. When one of our clients was experiencing a frustrating major spam issue, our team of IT experts was able to resolve the issue quickly, in order to help them continue their day-to-day operations as normal.
The Situation: A Major Spam Issue When Google’s Postini Spam Filtering Solution Stopped Working
Shortly after their previous IT support company set up Google’s Postini spam filtering solution to protect their email against spam, the solution stopped working. As a result, the client was being bombarded with spam. In fact, almost 50% of their incoming email was spam.
After sending a web inquiry to our team of IT experts, we met with the client and discussed their unique needs. Once we had a thorough understanding of their business, we decided to switch their spam filtering solution to GFI Max Mail Protector.
The Solution: GFI Max Mail Protector to Reduce Risk, Increase Continuity & Enhance Security
Although their previous IT support company set up GFI Max Mail Protector, they weren’t able to implement the solution correctly. But fortunately, our team of IT experts was able to work with GFI Max and their previous IT support company to delete the account and set up a new one.
Since the new GFI Max Mail Protector account has been created, the client benefits from:
- Reduced risk: Spam and junk mail is blocked before it’s able to reach the network.
- Increased continuity: Users are able to access their email, even if their mail server is down.
- Enhanced security: Spam and virus detection technologies block a wide range of emerging threats.
In addition, the client now leverages our managed IT services, including network security, data backup, 24/7 monitoring and maintenance, and much more, in order to keep their technology secure and reliable around-the-clock.
The Outcome: Managed IT Services to Keep Their Business IT Systems Secure & Reliable While Preventing Disruption & Downtime
Since leveraging our managed IT services, the client has achieved:
- Maximum uptime and peak performance.
- Comprehensive IT security and protection.
- Lower IT expenses and predictable IT budgets.
Looking for an IT support company to help you protect your email against spam? Give us a call at (408) 809-0774 or send us an email at info@veltecnetworks.com to learn more, or to schedule a complimentary IT security assessment. Veltec Networks is the preferred IT support company for businesses in San Jose, Palo Alto, San Mateo, Fremont, and the entire Bay Area.
