- About Us
- IT Services
- Consulting Services
- Cyber Security
- Cloud Services
- Our Clients
- Contact Us
On a regular basis, we get calls from dental practices looking for a better quality of IT support. They’ve been working with their current provider for years, and have finally gotten fed up with the ongoing problems.
You wouldn’t believe some of the horror stories we hear, and some of the messes we see in server closets, under desks, and on their systems in dental offices.
The question is: are you getting the level of service you need from your IT support? If you’ve been with them for a while, it’s easy to get complacent. It’s easy to go with that old assumption – “better the devil you know than the one you don’t”.
Allow us to give you some perspective…
If you’re IT company isn’t delivering these five key service features, then you deserve to move on to an IT company that will:
With assistance from your IT company, your dental practice’s team should be able to harness the strategic advantages offered by the cloud — efficiency, agility, and scalability — without taking on any risks that come with a poorly planned and executed migration.
Your IT company should be able to manage cloud infrastructure by standardizing interactions between cloud environments. It also allows greater control over specific services to outsource while achieving interoperable cloud infrastructure management between consumers and service providers.
Your IT support should be able to deliver a range of cybersecurity solutions and services. The “defense-in-depth” functions include 24/7 monitoring and management of firewalls and intrusion detection systems. Your IT company should also be able to respond to emergencies, performs security assessments and security audits, oversees patch management and upgrades.
You need to do your homework before signing on the dotted line with an IT company. It’s critical to make sure they can do everything you need them to, that you know how much you’ll be paying, what’s included, and what the terms of the contract are. That way, you can identify obstacles while you’re still in a position to negotiate or find different IT support to work with.
Like this article? Check out the following blogs to learn more: